Job Details

Customer Service Models, coaches, and holds team accountable for outstanding customer service. Engage with both associates and customers to enhance interactions. Conduct store walkthroughs for pricing/signing accuracy. Sales Analyze sales and expense data to identify opportunities. Communicate business objectives and performance to the team. Strategically drive sales through store walkthroughs and leadership interactions. Improve store consistency around key performance metrics Participate in peer group discussions to address business trends. Team Development Provide in-the-moment coaching for associates. Maintain performance notes and take action on performance gaps Enhance each leader's execution abilities and team development. Utilize recognition and rewards to reinforce positive behaviors. Motivate associates/teams to align with the company's strategy. Specialty Businesses Lead Salon Manager/ Beauty Manager/ Supervisors and engage related teams. Analyze sales and expens...General Manager, Manager, Performance, Leadership, Customer Service, Management, Retail, Sales