Job Details

The Administrative Specialist III is responsible for providing departmental staff support, responding to inquiries from students, staff or external partners. In addition to supporting departmental outreach and engagement efforts. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: Performs secretarial and clerical duties associated with the Financial Aid office, including acknowledging and greeting all students and visitors, answering a multi-line telephone, managing and directing students and phone traffic. Maintains the security and confidentiality of all records in accordance with FERPA. Monitors and controls the wait time of students and other visitors through the check-in system. Helping students navigate financial aid portals or complete forms. Communicating aid eligibility and verification needs with students. Assisting students in collecting documents needed for financial aid and verifications. Working with students to c...Administrative Specialist, Administrative, Specialist, Education, Financial