Job Details

The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy. Duties & Responsibilities: ?This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available. Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required. Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and se...Call Center Specialist, Specialist, Call Center, Dispatcher, Communications, Public Safety, Healthcare, Education