Job Details

This job was posted by : For more information, please see: provide courteous service to customers in addition to quick and accurate checkout of purchases. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties and responsibilities of this position include, but are not limited to, the following: 1. Greet all customers, ask the customer if they found everything they needed, respond to customer questions/requests, and explain store policies in a courteous and professional manner. Thank the customer upon departure. 2. If working at a Hays location, ask the customer if they have a rewards card. If not, ask the customer if they would like a rewards card and sign them up with the appropriate paperwork. 3. Process customer purchases quickly and accurately. 4. Understand the operation, safety requirements and restraints of an electronic cash register, scanner, scale, credit card reader and intercom system. 5. Prevent loss of money and merchandise through careful product handling, completion of price checks or not-on-file or mis-marked items, correct identification of produce, counting of money, and accurately using store procedures for the acceptance of coupons, checks, credit/debit cards, SNAP benefits, WIC, and gift cards. 6. Place groceries in bags in a way that prevents breakage of bag or product while maximizing the number of products that can fit in the bag. Place bags in cart. 7. Resolve customer complaints, guide them and provide relevant information 8. Clean and sanitize department floors, lanes, checkout stand, carts, restrooms, shelves and parking lot. Safely use cleaning equipment and chemicals. 9. Always operate equipment with all safeguards in place and in good operating condition; observe the safe method of performing all duties; use and maintain all equipment in good condition. 10. Assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately. Pick up/remove all trash/boxes/packing materials from the sales floor or product preparation area immediately. 11. Perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers. 12. Communicate with the department manager on problems, recommendation for change and merchandising ideas. 13. Ability to maintain regular and punctual attendance. Ability to work overtime (including more than 10 hours in a day or 40 hours in a week, or 5 days in a row). 14. Perform other duties and assignments as directed.